Visual notes：
Some thoughts: Strong empathy can make designers pay more attention to the overall feeling of users before, during, and after use. Including behavior, emotion, achievement, and so on. In the process of participating in the research, we should also take good care of the user’s personal feelings, emotions, and reasonable plans. The script should be flexible and thoughtful. If the designer is affected by the user’s emotion (negative) in the process of research, it is necessary to adjust it in time, talk to others, and do not suffer emotions on your own.
Thanks for reading. (*^▽^*)
